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送货详情

提供门市自取、本地运送及海外运送服务。

门市自取

・Kwun Tong Studio

Opening hours: Mon-Sat 09:30-19:30


Pick-up time can be selected when placing the order.

本地送货

There are three options for local delivery, each with delivery time from Monday to Sunday 9am-10pm. Please consult in advance for special hours.


・Standard Delivery(8)(9)

Delivery by our couriers. Three delivery slots each day: 9am-1pm, 2pm-6pm and 6pm-10pm.


・指定时间运送(5)

Delivery at a specific time (e.g. 3pm) or within a time slot less than 60 minutes (e.g. 2:15pm - 2:30pm). Additional fee HK$150 will be charged. Please specify the delivery time at "Special instructions" during checkout.


・即时运送

Special delivery service for urgent orders. We will arrange delivery as soon as possible after receiving the order. Additional fee HK$200 will be charged. Please contact us first to ensure the product(s) you need are in stock. It is an "Instant Delivery" only when the delivery time required by the customer is included within 2 hours after the order is placed, for instance delivery time 3:30pm - 4:30pm is requested when placing an order at 2pm.

备注

1. 一般情况下均能于预定时间送达,惟实际送达时间受送货路线、当日出货量、交通状况、特殊天气状况影响,可能提早或延后,请多见谅。

2. 因每项商品属性不同,我们会为您安排适当的送货方式。

3. 若有特殊送货需求,请联络我们,提供您适当的送货建议。

4. 若收件人拒绝签收货品、无人接收处理或无法联络收件人超过 20 分钟,导致送货专员把货品退回本公司,客户需承担有关送货费用。

5. If the delivery time requested by the customer is neither "Standard Delivery" nor "Delivery at Specific Time", such as 3pm-5pm, the "Delivery at Specific Time" will be charged.

6. As long as the delivery time requested by the customer belongs to "Instant Delivery", for example, when the order is placed at 2pm, and the goods are received at 3:30pm on the same day, the "Instant Delivery" will be charged.

7. Since express delivery such as S.F. Express is not suitable for delivering vulnerable floral products, especially for preserved flowers in glass dome, we do not recommend nor use express delivery for local delivery. If you must use this service for some reason, please contact us. We will use shock-proof bubble wrap packaging to provide complete protection for the goods. Yet, we cannot ensure that the goods remain in good condition when they are delivered.

8. A surcharge of HK$300 will be charged for delivery to the following islands districts: Cha Kwo Chau, Cheung Chau, Hei Ling Chau, Peaked Hill, Kau Yi Chau, Lamma Island, Ping Chau, Po Toi Islands, Shek Kwu Chau and Soko Islands.

9. Standard delivery does not include the following areas: Tai Tam Road (Chai Wan Section), He Tsui, Mount Butler Shooting Range, Fei Ngo Mountain, Guanyin Mountain, Tai Mo Shan, Tso Kung Tam Outdoor Recreation Center, Lower Muxian Village, Shing Mun Reservoir, Sam Mun Tsai, Tai Mei Tuk Bridal Pool, Tai Po Wanyao Road, Kadoorie Farm, Wutong Village, Tai Po Yuanyuan Road, Sha Tau Kok, Ancient Caves, Wo Hop Shek Cemetery, Da Shi Lake, Jiao Keng, Lu Keng, Wu Jiao Teng, Sheung Shui Hua Shan, Ping Che, Ta Kwu Ling , Shaling, Patxianling Country Park, Lungshan Temple, Fairview Garden, California Garden, Wangjingwei, Nimwan, Shangbaini/Xiabaini, Palxiang, Maipu Nature Reserve, Nanshengwei, Lychee Villa, Da Tang Country Park, Tuen Mun River Trade Terminal, Lung Kwu Tan, Lady MacLehose Holiday Village, Budai O, Tai Au Mun, Fourteen Township, Rong Shu O, Tai Mong Tsai, Tseng Tau, Jinshan, Ma On Shan Village, Po Fuk Memorial Hall, Dao Fong Shan , Tseung Kwan O Cemetery, Ngong Ping, Pui O, Tai O, Tong Fuk, Mui Wo, Tung Chung Road, Big Wave Bay Village, Ma Wan, Discovery Bay, Siu Ho Wan, Frontier Closed Area, Lo Wu and Man Kam To. If you need to deliver to the above areas, please contact our customer service, there is an opportunity to charge additional delivery fees.